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Decision chart: ChatGPT, off-the-shelf or custom

Answer top to bottom. Stop at the first yes.

QuestionIf yes
Is it one person writing, summarizing or researching?Use a general AI assistant, with a usage policy
Does the work happen inside one tool you already pay for?Turn on that tool's AI features
Is it a standard process and does a product do it your way?Buy the off-the-shelf product
Does information move between several systems by hand?Consider a custom tool
Is the process part of why customers choose you?Consider a custom tool
Do customers need to log in, see status or book?A custom tool, or a product built for that
None of the above, or not sure?Write the process down first, then come back

Before you buy or build

  • Hours a week spent on the work: ______
  • Systems the information passes through: ______
  • Data the AI would need to see: ______
  • Yearly cost of doing it by hand: $______

From emvizion.com/learn · Emvizion builds custom software and AI tools around how your business runs · hello@emvizion.com